Happy Kids

Client's Rights and Responsibilities

It is the BH Field’ policy to preserve the rights of the clients and to facilitate the staff’s awareness of these rights.  The values of BH Field support the need to foster the dignity and preserve the rights of each client. We recognize that no catalogue of rights can guarantee the kind of treatment a client has the right to receive. Therefore, in addition to the rights contained in this policy, we will continue to carry out all aspects of the client ABA services with primary concern for the value and dignity of the clients. The Following, is a list of clients’ rights and responsibilities:

Client's Rights

Appropriate and compassionate ABA services
Clients have the right to always appropriate and compassionate ABA services and under all circumstances. Clients will not be denied appropriate ABA services on the basis of age, race, religion, color, national origin, ethnicity, religion, sex, sexual orientation, gender identity or expression, physical or mental disability, marital status, socioeconomic status, or source of payment. Clients have the right to receive ABA services that takes into consideration the psychosocial, spiritual and cultural values that influence the way the client views their illness.

Staff Identification
Clients have the right to know the identity and professional status of individuals providing ABA services to them. All staff members are required to introduce themselves and explain their role in client ABA services.

Information regarding medical condition
Clients have the right to receive information about their medical diagnosis, proposed course of treatment, procedures, and prospects for recovery unless this is medically contraindicated. This information should be communicated in terms the client can reasonably be expected to understand. If the provider withholds this information, he/she must record the reason in the client’s record. When it is not medically advisable to give such information to the client, the information should be available to a legally authorized individual.

Clients have the right to expect reasonable safety in the performance of procedures and safety in the environment.

Advance Directives
Clients have the right to formulate advance directives and have their ABA services providers comply with these directives in accordance with applicable law.

Refusal of treatment
Clients have the right to refuse treatment to the extent provided by law and to be informed of the medical consequences of that refusal. Clients who refuse ABA services or treatment are responsible for the results of that decision.  When refusal of treatment prevents the provision of appropriate ABA services in accordance with ethical and professional standards, the relationship with the client may be terminated upon reasonable notice.

Research, educational or experimental procedures
Clients have the right to information concerning research or experimental procedures proposed as a part of their ABA services and have the right to refuse to participate in any such activity and refusal to participate will not jeopardize or affect ABA services in any way.

Request for service
Clients have the right to expect that within its capacity, the organization will respond to a client’s request for service. Evaluation, service and/or referrals will be completed as indicated by the urgency of the case.

Freedom from restraints
Clients have the right to be free from restraints except when strictly necessary to protect the client from injury to self or others. BH Field does not use any restraints on any clients, regardless of their behavior. If a child becomes a danger to self or others, the dangerous objects will be removed from the area and staff will attempt to block or disarm the child without physically restraining him or her. If in an emergency, in which there is imminent and significant danger, safety care restraints may be used. If safety care restraints are used, BH Field will provide full documentation on the circumstances leading up to the event as well as the event itself. During training, staff are shown videos and models of how to use non-violent crisis intervention techniques, however, they are not certified.

Access to the medical record
Clients have the right to read their medical record. Clients also have the right to read and/or obtain copies of their completed medical record upon request.

Confidentiality of records
Clients and their therapists have a confidential and privileged relationship. BH Field do not disclose anything that is observed, discussed, or related to clients. In addition, limit the information that is recorded in your file to protect your privacy. BH Field need you to be aware that the confidentiality has limitations as stipulated by law including the following.

Privacy - personal and informational
Clients have the right to privacy in treatment and in caring for their personal needs.

Present a complaint
Clients and their family members or guardians have the right to present complaints to BH Field about any aspect of the client’s ABA services from BH Field.

Continuity of ABA services
Clients have the right to expect reasonable continuity of ABA services, including discharge planning and discharge instructions. Clients are entitled to information concerning continuing health needs, alternatives for meeting those needs and be involved in discharge planning.

Information regarding reimbursement charges
Clients have the right to receive an explanation of their reimbursement charge regardless of the source of payment.

Clients have the right to reasonably informed participation in decisions involving their health ABA services. Clients should not be subjected to any procedure without their voluntary, competent, and understanding consent or that of their legally authorized representative. Where medically significant alternatives for ABA services or treatment exist, the client shall be so informed.

Other rights
Clients will be notified when they are no longer eligible for insurance or when payment of their bill by others will end. Whenever possible, advance notice will be given. Clients, and when appropriate, their families, will be informed about the outcomes of ABA services, including unanticipated outcomes.

Client Responsibilities